Our Commitment

Pj0k Responsible Gaming – Safe & Healthy Gaming Experience

Pj0k believes gaming should be a source of joy — not stress. That's why we provide the best responsible gaming tools and resources to help you stay in control at all times.

18+
For Adults Only
24/7
Support Assistance Available
5+
Protective Tools
100%
Free Support

Core Pillars of Responsible Gaming

Here's what we've put in place to keep your gaming experience at pj0k safe and enjoyable.

Deposit Limit

Stay in control of your spending by setting daily, weekly, or monthly deposit limits. Limits take effect immediately once set.

Session Time Control

Decide how long you want to play before you start. Once your session time is up, pj0k will automatically alert you or end the session.

Cooling-Off Break

If you need a short break, you can pause your account for anywhere between 24 hours and 6 weeks. Your account will be suspended automatically during this period.

Self-Exclusion

For a longer break from gaming, opt for self-exclusion. You can keep your account closed for anywhere from 6 months to 5 years.

Loss Limit

Set a cap on how much you're willing to lose within a given period. Once that limit is reached, you'll be stopped automatically.

Expert Support

If you feel like gaming is getting out of hand, our expert support team is available around the clock — with complete confidentiality.

What is responsible gaming and why does it matter?

Online gaming and betting have become a popular form of entertainment for many people in Bangladesh. pj0k embraces this enjoyment, while firmly believing that gaming should always be experienced in a controlled, mindful, and responsible way.

Responsible gaming means enjoying the experience while maintaining full control over your budget, time, and emotions. It's not a restriction — it's a way to make your gaming experience more sustainable and enjoyable.

Upholding responsible gaming at pj0k isn't just a policy — it's a genuine commitment to every one of our members. We want every visit to pj0k to be a positive, safe, and enjoyable experience.

Remember: gaming is entertainment, not a source of income. Always bet only what you can afford to lose without it affecting your daily life.

Warning Signs of Problem Gaming

It's not always easy to notice when gaming shifts from fun to a problem. If you recognize any of the signs below, it's important to take action before things escalate:

  • Feeling the urge to keep coming back to chase your losses.
  • Spending more than your allocated gaming budget.
  • Neglecting family, friends, or work to spend more time gaming.
  • Repeatedly failing to stop gaming despite trying to quit.
  • Hiding your gaming habits from family.
  • Taking on debt or dipping into savings to keep gaming.
  • Feeling restless, anxious, or depressed when not gaming.
  • Losing your temper or getting into arguments with family after a gaming loss.

If any of these signs appear Contact our support team immediately or take a gaming break. Seeking help is not a sign of weakness — it's a sign of self-awareness.

How to Use pj0k's Responsible Gaming Tools

After logging into your pj0k account, head to "Account Settings" to easily activate the tools below.

Deposit Limit Setup

Go to Settings → Financial Limits → Deposit Limit. You can set separate Daily, Weekly, or Monthly limits. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period.

Session Timer

Go to Settings → Time Controls → turn on Session Timer. Set a session limit anywhere from 30 minutes to 4 hours. When time is up, you'll receive a reminder notification and will need to wait at least 15 minutes before logging in again.

Cooling-Off Period

Go to Settings → Take a Break → Cooling-Off option. You can take a break for 24 hours, 48 hours, 1 week, 2 weeks, or 6 weeks. During this period, depositing funds or playing games will not be possible.

Self-Exclusion

Go to Support → Request Self-Exclusion. You can fully block your account for 6 months, 1 year, 2 years, or 5 years. Once submitted, this request cannot be reversed. For urgent matters, email support@pj0k.ws.

Golden Rules of Safe Gaming

Responsible gaming isn't just about using tools — it's a mindset. pj0k always recommends:

  • Set a budget first: Only allocate an amount you can afford to lose without it affecting your household. Never go beyond that.
  • Accept your losses: Chasing losses with bigger bets often leads to much bigger problems. When you lose, take a break.
  • Respect your time limits: Before you start gaming, decide how long you want to play — and stick to it.
  • Mind your mental state: Avoid gaming when you're angry, upset, or under the influence of alcohol. Sound judgment is harder to maintain in such states.
  • Make time for family and friends: Gaming is just a small part of life. Always put your relationships and responsibilities first.
  • Don't rely on winnings: Gaming is never a reliable source of income. Always treat it as entertainment.
  • Take regular breaks: Take at least a 10-minute break every hour. Get up, move around, drink some water, and rest your eyes.

pj0k wants you to stay healthy and happy. Let gaming be a source of joy — not a cause of stress.

Check Yourself

Ask yourself the following questions to gauge how balanced your gaming habits are:

I always play within my set budget. Assess
Gaming is not affecting my family or social life Assess
I can stop gaming voluntarily at any time Assess

If you're unsure about any of the questions above, please reach out to our support team. We're here to help, not to judge.

Our Pledge
  • Service for 18+ Members Only
  • All protection tools are completely free
  • Self-exclusion requests take effect within 24 hours
  • Support team available 24/7 with full confidentiality
  • Accounts may be suspended if addictive behaviour is suspected
Contact Us Directly

Contact our expert team for support with gaming-related concerns. All assistance is completely confidential.

Email
support@pj0k.ws
Live Chat
Available 24/7

Frequently Asked Questions

Answers to common member questions about responsible gaming.

Yes, but here's how it works — lowering a limit takes effect immediately. Increasing a limit, however, requires a 7-business-day waiting period. This is intentional, to prevent impulsive budget increases.

While self-exclusion is active, you cannot play games or make new deposits. However, you can request a withdrawal of any existing balance by emailing support@pj0k.ws.

Yes. If you suspect a family member has a gaming addiction, reach out to us at support@pj0k.ws. We'll handle the matter confidentially and take the appropriate steps.

During a cooling-off period or self-exclusion, no promotional emails or bonus notifications will be sent. Your well-being matters more to us than any offer.

No. pj0k is strictly for users aged 18 and above. Age is verified at registration, and ID verification is mandatory as part of the KYC process. Any account found to belong to a minor will be closed immediately.

Beyond pj0k's support team, you can also reach out to local mental health services or a professional counselor. Our support team is always ready to point you in the right direction — write to us at support@pj0k.ws.
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Play Responsibly, Stay Happy

Start your gaming journey safely at pj0k. Our protective tools and dedicated support team are here for you every step of the way.

18+ | Practice Responsible Gaming

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