Pj0k Privacy Policy – How We Handle Your Information

Pj0k (https://pj0k.ws) is an internationally operated online gaming platform. Our privacy policy explains what types of information we collect, how that information is used, and how your personal data is kept secure.

This privacy policy applies to pj0k's website, mobile application, and all digital services. By registering on pj0k, using our platform, or interacting with us in any way, you agree to the terms of this policy.

We have earned the trust of millions of members in Bangladesh by putting their privacy first. pj0k's Privacy Policy is built on complete transparency — we never collect or use your data without your knowledge.

Pj0k collects certain information to deliver our services and maintain platform security. Below is a detailed breakdown of what we collect and why.

How information is collected:

• Direct Collection: Via registration forms, the KYC verification process, or by contacting our support team.
• Automatic collection: Through cookies, log files, and other tracking technologies when you use the platform.
• From Third Parties: Verification details received from payment processors or identity verification providers.

Pj0k uses collected data only for specific, legitimate purposes. We never use your information for unrelated reasons.

• Account management: To create, verify, and maintain your account.
• Service Delivery: To ensure uninterrupted access to all services, including gaming, betting, deposits, and withdrawals.
• Fraud prevention: To detect fraudulent activity and protect the account security of all members.
• Legal Obligation: To comply with AML (Anti-Money Laundering) and KYC requirements as directed by regulatory authorities.
• Contact: To send important security alerts, transaction confirmations, and service-related updates.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Responsible Gaming: To detect unusual gaming patterns and help protect members.

Pj0k never sells your personal information to third parties. However, information may be shared in certain specific circumstances:

Legitimate reasons for sharing information:

• Payment Processors: Only the minimum necessary information is shared with payment providers such as bKash, Nagad, Rocket, and others to process deposits and withdrawals.
• KYC Verification Providers: With licensed verification agencies for identity verification purposes.
• Law Enforcement Agencies: Where we are legally required to do so under a court order or government directive.
• Game provider: Limited information is shared with game software providers solely to verify Live Casino or slots game results.
• Security Partners: With specialist agencies for cybercrime prevention, limited to technical data only.

Pj0k's website and app use cookies to function properly and to enhance your browsing experience. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your language preference, theme settings, and similar choices.
• Analytical cookies: To understand how members use the platform — fully anonymized.
• Security cookies: To detect unusual login patterns and identify potential fraud.

You can disable non-essential cookies at any time through your browser settings, though some platform features may become limited as a result.

Pj0k follows the highest industry standards to protect your data. Our security framework provides multi-layered protection at every level.

• 256-bit SSL/TLS Encryption: All data transfers on the website and app are conducted through encrypted channels.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of security.
• Firewall Protection: Advanced firewall and DDoS protection are active around the clock.
• Regular security audits: Regular penetration testing is conducted by independent third-party security experts.
• Encrypted database: All stored sensitive data is kept fully encrypted.
• Access Control: Only authorized personnel may access specific data, and every access is logged.
• 24/7 Monitoring: Automated systems monitor for unusual activity around the clock.

As a pj0k member, you have certain rights over your personal data. We are committed to upholding each of those rights.

• Right to access: You may request to know what personal information we hold about you.
• Right to rectification:You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances (though some data may not be erasable due to legal obligations).
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to the processing of your data for specific purposes.

To exercise these rights, support@pj0k.ws Email us at the address provided. We will do our best to respond to your request within 30 business days.

Pj0k does not retain your information longer than necessary. However, certain data must be kept for a specified period due to legal and regulatory obligations.

• Account information: For up to 5 years while your account is active and after it is closed.
• Financial Transaction Records: A minimum of 5 years, in accordance with AML guidelines.
• KYC Documents: Retained for up to 5 years after account closure.
• Communication Logs: Support tickets and chat logs are retained for 2 years.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.

After the specified retention period, data is securely deleted or anonymized so that you can no longer be identified.

Pj0k is a gaming platform operated exclusively for adults aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is conducted at registration, and accounts cannot be opened by anyone under 18.
• Age verification documents are checked as part of the KYC process.
• If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.

This privacy policy may be updated from time to time in response to changes in pj0k's business operations, legal requirements, or technology.

• Notice of changes: You will be notified in advance at your registered email address of any significant changes.
• Effective date: The effective date of each update will be noted at the top of this page.
• Continued Use: Continued use of the platform after an updated policy is published will be considered acceptance of the new terms.
• Previous Versions: Previous versions of the policy are available on request through our support team.

Last Updated: 1 August 2026

For any questions, complaints, or requests regarding this Privacy Policy, please don't hesitate to reach out. Our data protection team is always ready to help.